Help Center

Find answers to common questions or contact our support team

Frequently Asked Questions

Using Tranzla Translate is simple:

  1. Select your input language (or let us detect it automatically)
  2. Choose your target language
  3. Type or paste your text in the input box
  4. Click "Translate" to get your translation instantly

Tranzla Translate supports over 120 languages, including:

  • English, Spanish, French, German, Italian
  • Chinese (Simplified and Traditional), Japanese, Korean
  • Arabic, Russian, Portuguese, Hindi, Bengali
  • Dutch, Swedish, Norwegian, Danish, Finnish
  • And many more regional dialects and languages

Yes! We support document translation while preserving formatting for:

  • PDF (.pdf) - up to 50 pages
  • Word (.doc, .docx) - including tracked changes
  • PowerPoint (.ppt, .pptx) - maintains slide layouts
  • Excel (.xls, .xlsx) - translates cells while keeping formulas
  • Plain text (.txt) and Rich Text (.rtf)

Maximum file size: 10MB per document.

Tranzla uses advanced neural machine translation for high accuracy:

  • General content: 85-95% accuracy for major language pairs
  • Technical/specialized content: 75-85% accuracy
  • Idiomatic expressions: Context-aware translation

For best results with specialized content, use our Pro Mode which incorporates industry-specific terminology databases.

Yes! Tranzla Translate is available on both iOS and Android with these features:

  • Camera translation for real-time text recognition
  • Offline mode for 25 major languages
  • Conversation mode for bilingual dialogues
  • Handwriting recognition

Download: App Store | Google Play

Free Version:

  • Unlimited text translations
  • Basic language support
  • Ads-supported
  • Standard processing speed

Pro Version ($9.99/month):

  • Document translation (50 pages/month)
  • Priority processing
  • Ad-free experience
  • Technical support within 24 hours
  • Industry-specific translation modes
  • API access (5000 chars/month)

To cancel your Pro subscription:

  1. Log in to your Tranzla account
  2. Navigate to "Account Settings"
  3. Select "Subscription Management"
  4. Click "Cancel Subscription"
  5. Follow the confirmation prompts

Note: Your subscription will remain active until the end of the current billing period. No partial refunds are provided.

Contact Support

Max. file size: 5MB (Screenshots help us resolve issues faster)

Average response time: 2-4 business hours